Chocolate Tales Wholesale

Shipping and Delivery

We ship from our production facility in Hamilton, Ontario.

We deliver all across North America.

We use flat rate shipping rates for orders of up to 10LB. Here are our flat rate shipping rates:

GTA – $15

Ontario – $20

Canada-Wide – $30

USA – $45.

*Please note that additional charges may apply for extremely remote locations.

For packages with a total weight above 10LB, additional charges apply. You may view the rates upon checkout or contact us for a quote.

Yes, order pickups are certainly possible. Our pick-up location is 430 York Blvd. Hamilton ON, L8R 3K8. Please select pickup + pickup date upon checkout. 

All our orders are shipped using couriers (UPS, Purolator, FedEx, or similar) 

It depends on the size of your order and the time of the year. Order completion can take anywhere from 5 days to 3 weeks. If you have a specific date requirement, please get in touch with us for verification: 1800.905.2858 / [email protected] 

Delivery can take between 1-5 business days, depending on where you are located. 

We ship our chocolate using climate-controlled packaging. If your chocolate has melted, please get in touch with us, and we will handle each order based on the information provided. Please make sure to store your chocolate in temperatures that don’t exceed 25c.