Chocolate Tales Wholesale

Terms & Conditions

OVERVIEW

This website is operated by Chocolate Tales. Throughout the site, the terms “we,” “us,” and “our” refer to Chocolate Tales. Chocolate Tales offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Our store is hosted on WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

ONLINE STORE TERMS

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Full payment is required at the time of order placement to reserve the requested products for our customers.

PRICING

The prices we charge for using our services/products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur.

ADDITIONAL TERMS

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will update the ‘last modified’ date at the bottom of this page.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Your submission of personal information through the store is governed by our Privacy Policy.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.

REFUND, RETURN & CANCELLATION POLICY

Refunds are not available for orders placed. To amend or cancel an order, we require a minimum notice of 48 hours in advance via email to: [email protected]. A processing fee of $19 will be deducted for notifications provided less than 48 hours in advance.

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

ALLERGIES

Chocolate Tales is not liable for any allergy-related health issues due to the consumption of our products. We maintain transparency about our ingredients. For more detailed information, please visit our ingredients information page here. It is the responsibility of the customer to ensure they are not allergic to any ingredients used in our products before consuming them.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].

LAST MODIFIED: 2nd June 2023.